Refund Policy

At LABUBU WAREHOUSE, customer satisfaction is our top priority. If you're not completely happy with your Labubu doll purchase, we've got you covered.

30-Day Satisfaction Guarantee

We stand behind the quality and uniqueness of our products. If for any reason you are not satisfied with your purchase, you may request a refund within 30 days of receiving your order.

Eligibility for Refund

To be eligible for a refund:

• The request must be made within 30 days of the delivery date.

• The item must be in its original condition (unless the dissatisfaction is due to a product defect or damage).

• Proof of purchase (order number or receipt) is required.

How to Request a Refund

To initiate a refund, please contact our support team at support@labubuwarehouse.com with the following:

• Order number

• Reason for the refund request

• Photos of the item, if applicable (e.g., in cases of damage or defects)

Processing Your Refund

Once we receive your request, we’ll review it and notify you of the approval or rejection of your refund. If approved, your refund will be processed and automatically applied to your original method of payment within 7–10 business days.